Customer Success Executive, South East

Hi Tech IT - An Initiative to Digitise

North Carolina, United States
Base: $139,900.00 - $230,800.00 usd annual; bonus/...
Fully remote
Customer success executive
Medication management solutions
C-suite executive relationships
The Customer Success Executive (CSE) will be responsible for ensuring the overall success and value delivery of our Medication Management Solutions at our largest and most strategic customers

Job Summary

  • The Customer Success Executive (CSE) will be responsible for ensuring the overall success and value delivery of our Medication Management Solutions at our largest and most strategic customers.
  • By developing important relationships with C-Suite executives and functional leaders, this role serves as a trusted advisor and partner to our customers.
  • At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture.

Matching Summary

The Customer Success Executive (CSE) will be responsible for ensuring the overall success and value delivery of our Medication Management Solutions at our largest and most strategic customers.

Salary

Base: $139,900.00 - $230,800.00 USD Annual; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer Success Executive
  • Medication Management Solutions
  • C-Suite executive relationships
  • Long-term adoption of technologies
  • Software upgrades current
  • Remediation planning
  • Medical management software (MMS) point of contact

Nice-to-have

  • Drive continuous value from products
  • Highly detail-oriented and analytical
  • Thrive in fast-paced environments
  • Self-starter and strong team player
  • Hospital systems' operations understanding
  • Selling value added services

Key Requirements

  • Bachelor's degree
  • At least 8 years experience in Customer Success
  • Proficient in Office software
  • Valid driver's license
  • Must reside in South East
  • Ability to travel over 50%

Work Rights

Not specified

Tailored Resume

Cover Letter