Guest Services Representative

77

Calgary, AB, Canada
High school diploma or equivalent
Bilingual french and english communication
Conflict resolution and management skills
The Guest Services Representative plays a vital role in creating exceptional experiences for every shopping centre visitor

Job Summary

  • The Guest Services Representative plays a vital role in creating exceptional experiences for every shopping centre visitor.
  • You will greet guests, respond to inquiries, and promote shopping centre gift cards while maintaining strong relationships with retailers.
  • JLL is committed to hiring talented people and empowering them to thrive in meaningful careers within the real estate industry.

Matching Summary

The Guest Services Representative plays a vital role in creating exceptional experiences for every shopping centre visitor.

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Bilingual French and English communication
  • Conflict resolution and management skills
  • Flexibility to work weekends and holidays

Nice-to-have

  • Multilingual skills beyond French and English
  • Previous retail customer service experience
  • Familiarity with Crisis Management Manual
  • Positive attitude and solution-focused personality

Key Requirements

  • High school diploma or equivalent
  • Strong written and oral communication skills in both French and English
  • Basic computer skills
  • Ability to work in a fast-paced environment

Work Rights

Not specified

Tailored Resume

Cover Letter