Front Desk Host/night Audit Relief

Epicureanhotel

High school diploma or higher
Excellent customer service skills
Ability to lift 40 lbs
The Front Desk Host is responsible for providing a unique check-in experience while managing front desk, bell services, and concierge duties

Job Summary

  • The Front Desk Host is responsible for providing a unique check-in experience while managing front desk, bell services, and concierge duties.
  • Employees must be able to interact with guests using personalization techniques such as using the guest name and sharing hotel knowledge.
  • The role requires maintaining strict guest confidentiality and reporting any suspicious activity or irregular behavior immediately.

Matching Summary

The Front Desk Host is responsible for providing a unique check-in experience while managing front desk, bell services, and concierge duties.

Skills & Requirements

Must-have

  • High School diploma or higher
  • Excellent customer service skills
  • Ability to lift 40 lbs
  • Use technology like tablets and iPads
  • Maintain guest confidentiality

Nice-to-have

  • Previous hospitality experience preferred
  • Enthusiastic and energetic personality
  • Ability to upsell room quotes
  • Knowledge of local dining and nightlife
  • Share hotel knowledge with guests

Key Requirements

  • High School diploma or higher
  • Previous hospitality experience preferred
  • Ability to work long hours as needed

Work Rights

Not specified

Tailored Resume

Cover Letter