1+ years project management with workday hcm payroll financials
Business level japanese communication skills
This role serves as a key partner to drive customer transformation by aligning product roadmaps with long-term business strategies at the executive level
Job Summary
This role serves as a key partner to drive customer transformation by aligning product roadmaps with long-term business strategies at the executive level.
The Customer Success Manager acts as a central hub connecting Professional Services, Production Services, Sales, and Product Management teams to ensure operational excellence.
Workday offers a flexible work approach requiring at least 50% time in-office or with customers, fostering a culture of integrity, empathy, and shared enthusiasm.
Matching Summary
This role serves as a key partner to drive customer transformation by aligning product roadmaps with long-term business strategies at the executive level.
Skills & Requirements
Must-have
5+ years customer facing services experience
1+ years project management with Workday HCM Payroll Financials
Business level Japanese communication skills
Executive stakeholder relationship management
SaaS environment customer management
Nice-to-have
Financials functional domain expertise
State and Local Government customer base experience
Adaptive Planning account management experience
High-level presentation and webinar hosting skills
Cross-functional collaboration across Sales and Product