Senior Manager, Leo Network Operations Center, Amazon Leo Customer Terminal

Amazon

United States
158,400.00 - 214,300.00 usd annually py
On-site
Lead creation and operation of noc
Develop and deploy network monitoring systems
Rapid incident response for satellite network
Amazon is seeking a Senior Manager for the Leo Network Operations Center, focusing on proactive monitoring and incident response for its satellite network service. The role involves leading a distributed team to develop and manage network operations, ensuring system health and performance through continuous monitoring and incident resolution

Job Summary

  • This role will lead a geographically distributed team of approximately 20 professionals across the United States and United Kingdom, responsible for developing, deploying, and operating the systems that maintain the health and performance of the Leo network service.
  • Coalesce larger vision for the Leo Network Operations Center, leading the team to evolve and create network monitoring and incident response products that are exemplary in terms of robustness, stability, scalability, and cost-effectiveness.
  • Partner closely with Mission Operations, Customer Service Agents (CSAs), and Business Customer Experience (BCX) teams to establish feedback loops for identifying automation opportunities and engineering improvements.

Matching Summary

Match Score: 85

Amazon is seeking a Senior Manager for the Leo Network Operations Center, focusing on proactive monitoring and incident response for its satellite network service. The role involves leading a distributed team to develop and manage network operations, ensuring system health and performance through continuous monitoring and incident resolution.

Salary

158,400.00 - 214,300.00 USD annually

Skills & Requirements

Must-have

  • Lead creation and operation of NOC
  • Develop and deploy network monitoring systems
  • Rapid incident response for satellite network
  • Manage geographically distributed team
  • Define and track key performance indicators

Nice-to-have

  • Drive automation opportunities
  • Establish feedback loops
  • Strategic trade-offs balancing opportunity and resources

Key Requirements

  • U.S. citizen or national
  • U.S. permanent resident
  • Lawfully admitted into the U.S. as a refugee or granted asylum
  • 25-50% travel required between US and UK locations

Work Rights

Must be a US citizen, permanent resident, refugee, or granted asylum

Tailored Resume

Cover Letter