Join our Technology Team as a Junior IT User Support Specialist located in our Denver office, offering competitive compensation and an excellent benefits package
Job Summary
Join our Technology Team as a Junior IT User Support Specialist located in our Denver office, offering competitive compensation and an excellent benefits package.
The function of the Junior IT User Support Specialist is to provide technology-related consultation and support in an office environment, including the deployment, administration, and/or support of technology systems essential to the day-to-day business operations.
We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.
Matching Summary
Join our Technology Team as a Junior IT User Support Specialist located in our Denver office, offering competitive compensation and an excellent benefits package.
Salary
Base: $26.84 - $28.23 per hour; Bonus/Equity: Discretionary bonus may be eligible; Benefits: Health insurance with optional HSA, dental, vision, life insurance, FSA, 401K, vacation, sick time, EAP, voluntary accident, voluntary life, voluntary disability, voluntary critical illness and cancer insurance, pet insurance, commuter and transit programs
Skills & Requirements
Must-have
Windows 11 operating systems
Microsoft O365 ProPlus Suite
iOS and Android mobile devices
Video conference meetings and AV equipment
Trouble ticket tracking system
Nice-to-have
Fast-paced, deadline-driven environment
Strong problem-solving abilities
Excellent communication skills
Adaptability and innovation
Can-do attitude and resilience
Key Requirements
1-3 years' experience providing technology support
Bachelor’s degree in computer science, information technology, or related field preferred
Experience with networked and local printers, scanners, advanced copiers
Experience with networking devices, cabling, and troubleshooting