Provider Inquiries Representative Pt / Fr / Deu / Ita
Cigna
Multiple Locations
Provider services organization
Global health provider accounts
Claims and payments inquiries
You will be responsible to provide support to our Health Care Partners in their day to day inquiries
Job Summary
You will be responsible to provide support to our Health Care Partners in their day to day inquiries.
Key to the role will be the end-to-end journey, managing the partnership with health provider accounts, such as hospitals and clinics.
You will also be able to deal with more complex cases such as provider complaints, which you ll resolve with in partnership of other stakeholders of PSO or Cigna where needed.
Matching Summary
You will be responsible to provide support to our Health Care Partners in their day to day inquiries.
Skills & Requirements
Must-have
Provider Services Organization
Global health provider accounts
Claims and payments inquiries
On-boarding follow up
Navigate Cigna operating model
Nice-to-have
Excellent communication skills
Works accurately and faultlessly
Pays attention to procedures
Efficient balance of quality and quantity
Discreet with confidential information
Key Requirements
Active knowledge of English (C1)
Active knowledge of Portuguese/French/German/Italian (B2)