Case Manager

EML

Melbourne, Australia
Fully remote
Manage workers compensation claims
Provide customer focused service
Manage caseload within legislation
As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day

Job Summary

  • As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day.
  • You will manage a portfolio of workers compensation claims, focusing on providing a high level of service and supporting injured workers to recover from workplace injury and return to work.
  • EML provides career opportunities and great employee benefits, including flexibility to work from home, a corporate wellbeing program, and comprehensive learning and development opportunities.

Matching Summary

As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day.

Skills & Requirements

Must-have

  • manage workers compensation claims
  • provide customer focused service
  • manage caseload within legislation
  • deliver desired customer experience
  • conduct claims reviews

Nice-to-have

  • empathetic and solutions-focused
  • proactive and self-motivated
  • high attention to detail
  • creative problem-solving skills
  • foster a learning culture

Key Requirements

  • Previous experience in fast-paced environment
  • Strong PC skills
  • Excellent communication skills
  • Ability to engage and influence stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter