Not specified; night shift allowances provided; fr...
Hybrid
Microsoft 365 operations management
24x7 global it operations leadership
Itil v4 governance and incident management
This role delivers end-to-end operational leadership for Microsoft 365 and enterprise cloud identity platforms to safeguard patient data
Job Summary
This role delivers end-to-end operational leadership for Microsoft 365 and enterprise cloud identity platforms to safeguard patient data.
The position requires acting as a senior escalation authority during major incidents while leading structured incident response and cross-functional coordination.
Smith+Nephew offers comprehensive benefits including medical coverage, educational assistance, flexible time off, and night shift allowances.
Matching Summary
Match Score: 75
This role delivers end-to-end operational leadership for Microsoft 365 and enterprise cloud identity platforms to safeguard patient data.
Salary
Not specified; Night shift allowances provided; Free cab transport facility included
Skills & Requirements
Must-have
Microsoft 365 operations management
24x7 global IT operations leadership
ITIL v4 governance and incident management
Exchange Online Teams SharePoint administration
Microsoft Entra ID hybrid identity management
Nice-to-have
Executive communication and stakeholder engagement
Data-driven decision making and reporting
Mentoring high-performing global teams
Automation and ITSM platform improvements
Key Requirements
15+ years of progressive IT experience in enterprise environments
5+ years leading Microsoft 365/cloud collaboration operations
Bachelor's degree in Computer Science or related subject
ITIL v4 certification (Foundation minimum)
Willingness to work UK shift from Kharadi, Pune office