Senior Product Specialist(saas Onboarding And Implementation)

Zenoti

Seattle, United States
$85,000—$110,000 usd; not specified; not specified...
On-site
Enterprise product implementation and support
Customer requirements definition
Solution design and configuration
Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue

Job Summary

  • Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue.
  • In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service.
  • Be part of an innovative company that is revolutionizing the wellness and beauty industry.

Matching Summary

Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue.

Salary

$85,000—$110,000 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • Enterprise product implementation and support
  • Customer requirements definition
  • Solution design and configuration
  • Product knowledge and business flow
  • Timely issue resolution
  • Customer-facing role

Nice-to-have

  • Web design using HTML, JavaScript
  • Knowledge of MS Office, JIRA, Basecamp
  • Experience in wellness/spa industry
  • Eagerness to learn industry challenges

Key Requirements

  • 6-9 years of experience in Implementation
  • Open to work in the Night Shift
  • Open to travel on short notice

Work Rights

Not specified

Tailored Resume

Cover Letter