Air Products is seeking a Manager for Global Service & Support in China, responsible for technical support and spare parts coordination while ensuring customer satisfaction and compliance with regulations. The role requires strong experience in marine aftermarket sales, technical knowledge of nitrogen products, and the ability to foster relationships with local service agents and customers
Job Summary
The Global Service & Support Manager China is the primary interface between local Chinese service agents, customers, and the Global Service & Support (GSS) department.
The role encompasses full responsibility for technical support and spare parts coordination for the China market, ensuring seamless communication and collaboration with the Norway office.
The scope of this position includes both strategic and operational responsibilities, with direct impact on customer satisfaction, sales performance, and the reputation of the GSS department in China.
Matching Summary
Match Score: 85
Air Products is seeking a Manager for Global Service & Support in China, responsible for technical support and spare parts coordination while ensuring customer satisfaction and compliance with regulations. The role requires strong experience in marine aftermarket sales, technical knowledge of nitrogen products, and the ability to foster relationships with local service agents and customers.