Café & Retail Manager – Cheese World

Saputo Inc

Unknown, ,
Competitive annual salary; not specified; product ...
People leadership and development
Customer experience ownership
Commercial performance management
This role offers end‑to‑end responsibility across café, retail, tastings, events and e‑commerce, with a strong focus on people leadership, customer experience and commercial performance

Job Summary

  • This role offers end‑to‑end responsibility across café, retail, tastings, events and e‑commerce, with a strong focus on people leadership, customer experience and commercial performance.
  • Lead and develop the staff building a positive, high‑performing and safe team culture.
  • This is an opportunity to lead a well‑known food and tourism brand, influence the customer experience end‑to‑end, and make a genuine impact on venue performance and future growth.

Matching Summary

This role offers end‑to‑end responsibility across café, retail, tastings, events and e‑commerce, with a strong focus on people leadership, customer experience and commercial performance.

Salary

Competitive annual salary; Not specified; Product Discounts and other employee benefits

Skills & Requirements

Must-have

  • People leadership and development
  • Customer experience ownership
  • Commercial performance management
  • Budgeting and financial control
  • Food safety and compliance

Nice-to-have

  • Growth-driven work environment
  • Inclusive team culture
  • Collaborative revenue growth

Key Requirements

  • Experience in hospitality leadership
  • People supervision experience
  • Labour planning and cost management
  • POS system confidence
  • Australian working rights

Work Rights

Australian working rights required

Tailored Resume

Cover Letter