Technical Support Advisor (german - Speaking) On-site Ma05

Concentrix

Barcelona, Spain
Base: €20,500 grosspyear; bonus/equity: up to €2,0...
German language proficiency
English language proficiency
Customer service environment
Act as the first point of contact for dealers and end users, handling phone and email inquiries in real time

Job Summary

  • Act as the first point of contact for dealers and end users, handling phone and email inquiries in real time.
  • We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.
  • In this role, we offer benefits that help support your unique lifestyle: Full-time 39 hours/week permanent contract.

Matching Summary

Act as the first point of contact for dealers and end users, handling phone and email inquiries in real time.

Salary

Base: €20,500 gross/year; Bonus/Equity: up to €2,000 gross/year in bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • German language proficiency
  • English language proficiency
  • Customer service environment
  • Troubleshoot technical issues
  • Manage support tickets

Nice-to-have

  • Curious and willing to learn
  • Help others and go beyond WOW
  • Diverse backgrounds

Key Requirements

  • Proficient or bilingual in German
  • Advanced level of English
  • 2 year experience in Customer service or Technical Support

Work Rights

Not specified

Tailored Resume

Cover Letter