Field Support Engineer

Airbus Secure Land Communications SAU S.A.

Madrid, Spain
Not specified (assumed to be hybrid based on industry norms)
Pmr/tetra and 3gpp system knowledge
Ip networks and virtual machine environments
Scripting with python, vba, or sql
Airbus Secure Land Communications is seeking a Field Support Engineer in Madrid, Spain, to provide technical support for secure communication systems in both public and private sectors. The ideal candidate will have a background in telecommunications or IT, along with experience in PMR/TETRA technologies and a commitment to client satisfaction

Job Summary

  • The role involves providing technical support for critical communication projects across public and private sectors in Spain and Portugal.
  • Candidates must be prepared to ensure 24-hour technical assistance at company or client facilities according to defined contracts.
  • The position requires validating new system versions and managing incidents to meet SLAs while maximizing customer satisfaction.

Matching Summary

Match Score: 85

Airbus Secure Land Communications is seeking a Field Support Engineer in Madrid, Spain, to provide technical support for secure communication systems in both public and private sectors. The ideal candidate will have a background in telecommunications or IT, along with experience in PMR/TETRA technologies and a commitment to client satisfaction.

Skills & Requirements

Must-have

  • PMR/TETRA and 3GPP system knowledge
  • IP networks and virtual machine environments
  • Scripting with Python, VBA, or SQL
  • 24/7 technical support availability
  • English language proficiency

Nice-to-have

  • Proactive approach to problem solving
  • Strong customer orientation skills
  • Teamwork in demanding environments
  • Experience with AutoHotKey macros

Key Requirements

  • Engineering degree in Telecommunications or IT
  • Minimum 2 years of relevant experience
  • Knowledge of mobile communication protocols

Work Rights

Not specified

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