Director, Operations Change - Client Projects

Citi Handlowy

London, United Kingdom
Base: competitive (annually reviewed); bonus: disc...
Hybrid
15+ years project change delivery experience
Investor or securities services industry background
Managing large client deals and strategic programs
The Director will spearhead the operational delivery and readiness of client projects including large-scale deal implementations

Job Summary

  • The Director will spearhead the operational delivery and readiness of client projects including large-scale deal implementations.
  • This role requires leading a team of Operations Change professionals while collaborating with senior stakeholders across Sales, Operations, Technology, and Product.
  • Candidates will receive competitive benefits including a generous holiday allowance starting at 27 days plus bank holidays and private medical insurance.

Matching Summary

The Director will spearhead the operational delivery and readiness of client projects including large-scale deal implementations.

Salary

Base: Competitive (annually reviewed); Bonus: Discretionary annual performance related bonus; Benefits: Generous holiday allowance, private medical insurance, pension plan

Skills & Requirements

Must-have

  • 15+ years project change delivery experience
  • Investor or Securities Services industry background
  • Managing large client deals and strategic programs
  • 10+ years people leadership experience
  • Stakeholder management with executive presence

Nice-to-have

  • Strategic mindset focused on transformation
  • Proven track record of organizational design
  • Experience implementing global standards
  • Strong client-facing communication skills

Key Requirements

  • 15+ years in project/change delivery within Investor/Securities Services
  • 10+ years as a people leader or manager
  • Exceptional stakeholder management and client-facing communication skills

Work Rights

Not specified

Tailored Resume

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