The Representative II, Customer Service Operations will be responsible for processing and managing prior authorization requests to ensure timely and accurate approval from insurance carriers
Job Summary
The Representative II, Customer Service Operations will be responsible for processing and managing prior authorization requests to ensure timely and accurate approval from insurance carriers.
This role requires excellent communication skills, knowledge of insurance policies, and an ability to work with various healthcare providers and insurance companies.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background.
Matching Summary
The Representative II, Customer Service Operations will be responsible for processing and managing prior authorization requests to ensure timely and accurate approval from insurance carriers.
Skills & Requirements
Must-have
prior authorization processing
insurance carrier communication
healthcare provider liaison
problem resolution
active listening
Nice-to-have
fast-paced environment
authentic self expression
diversity of thought
Key Requirements
minimum of two (2) years of college education or SHS Graduate
At least one (1) year of BPO customer service experience