Warmly and efficiently assist our customers over the phone with their Equities Account enquiries
Job Summary
Warmly and efficiently assist our customers over the phone with their Equities Account enquiries.
Use your problem-solving skills to understand and identify customers concerns and issues, delivering thoughtful and effective solutions.
CommSec is our market leading trading platform that provides our trading customers with complimentary access to live prices, price charts and portfolio watch lists.
Matching Summary
Warmly and efficiently assist our customers over the phone with their Equities Account enquiries.
Skills & Requirements
Must-have
Assist customers over the phone
Equities Account inquiries
Problem-solving skills
Explain complex issues clearly
Rotating roster Monday to Friday
Nice-to-have
Connecting with customers
Building trust and rapport
Genuine interest in financial services
Healthy curiosity and passion
Key Requirements
Full Time role / 38-hour week
Available for rotating roster 8am to 6pm
Mandarin and/or Cantonese language skills (valued for some roles)