Teller - Float

MTB (M&T Bank)

Wilmington, Delaware, United States
Base: $19.00 - $28.84 hourly; bonus/equity: not sp...
On-site
Customer service standards
Digital demonstrations
Lobby management
M&T Bank is seeking a Float Teller in Wilmington, Delaware, who will enhance the branch customer experience through various financial transactions and customer engagement. The role requires frequent travel between branches and emphasizes customer service, digital fluency, and operational compliance

Job Summary

  • As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.
  • Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
  • Float tellers will frequently travel to different branches within a designated area to assist branch staff as needed.

Matching Summary

Match Score: 85

M&T Bank is seeking a Float Teller in Wilmington, Delaware, who will enhance the branch customer experience through various financial transactions and customer engagement. The role requires frequent travel between branches and emphasizes customer service, digital fluency, and operational compliance.

Salary

Base: $19.00 - $28.84 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer service standards
  • digital demonstrations
  • lobby management
  • accurate transaction processing
  • escalated account services
  • operational activities
  • AML/BSA/KYC activities

Nice-to-have

  • empathy
  • customer centricity
  • flexibility and adaptability
  • digital fluency
  • entrepreneurial spirit
  • critical thinking

Key Requirements

  • High school diploma or equivalent
  • minimum of 6 months customer service experience
  • data entry and/or cash handling experience
  • Ability to easily travel between branches
  • Proven verbal communication skills
  • Proven interpersonal skills
  • Proven ability to demonstrated exceptional customer service
  • Well-organized
  • Proven time management skills
  • Proven prioritization skills
  • Proficient with internet user-level technology

Work Rights

Not specified

Tailored Resume

Cover Letter