Senior Applications Support Specialist

Ensono

Bengaluru, India
On-site
Java and .net based systems
End-to-end reliability, resilience, and performance
Final technical escalation point
Ensono is seeking a Senior Applications Support Specialist to ensure the reliability and performance of critical applications, focusing on Java and .Net systems. The ideal candidate will lead incident management, mentor teams, and apply reliability engineering principles while working in a dynamic, fast-paced environment

Job Summary

  • The L3 ARO Engineer ensures end-to-end reliability, resilience, and performance of critical applications.
  • This role acts as the final technical escalation point, leads major incidents, performs deep diagnostics (especially for Java and .Net based systems), drives permanent fixes, and influences architecture, automation, and operational standards.
  • The engineer mentors L1/L2 teams and partners closely with Development, Architecture, Platform, and Security.

Matching Summary

Match Score: 85

Ensono is seeking a Senior Applications Support Specialist to ensure the reliability and performance of critical applications, focusing on Java and .Net systems. The ideal candidate will lead incident management, mentor teams, and apply reliability engineering principles while working in a dynamic, fast-paced environment.

Skills & Requirements

Must-have

  • Java and .Net based systems
  • end-to-end reliability, resilience, and performance
  • final technical escalation point
  • major incident (MI) bridges
  • deep diagnostics
  • SRE principles
  • advanced scripting (Shell/Python/PowerShell)

Nice-to-have

  • trusted technical advisor
  • banking/financial domain experience

Key Requirements

  • 7–12+ years in Application Reliability, Production Support, SRE, or platform operations
  • Bachelor’s degree in Computer Science/Engineering or equivalent
  • ITIL, cloud, or industry certifications (preferred)
  • Banking/financial domain experience (preferred)

Work Rights

Not specified

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