Institutional Banking Client Services Associate

Commonwealth Bank Group

Sydney, Australia
Onsite
Transaction banking products or services
Manage transaction banking queries and needs
Answer calls, emails and enquiries
This is a great entry level role into learning about corporate and institutional banking operations, our products and how we can support the queries from this client type

Job Summary

  • This is a great entry level role into learning about corporate and institutional banking operations, our products and how we can support the queries from this client type.
  • As an Associate in IBCS, you will be a first point of contact for our clients to manage their Transaction Banking queries and needs.
  • We're committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve.

Matching Summary

This is a great entry level role into learning about corporate and institutional banking operations, our products and how we can support the queries from this client type.

Skills & Requirements

Must-have

  • Transaction Banking products or services
  • manage Transaction Banking queries and needs
  • answer calls, emails and enquiries
  • support Transaction Banking products
  • client lifecycle support
  • build strong client relationships

Nice-to-have

  • adaptive and flexible
  • attention to detail
  • demonstrates judgment and problem solving
  • communicates clearly and concisely
  • handles multiple tasks
  • operate effectively in dynamic environment

Key Requirements

  • transferable card, payment, merchant or transactional accounts skills
  • experience working with Transactional Banking clients or products
  • Relevant experience in Operations or Branch

Work Rights

Not specified

Tailored Resume

Cover Letter