Customer Success Manager - Tableau/ Business Intelligence Solutions
Salesforce
Not specified
7+ years experience in customer success or saas
Expertise with tableau or competing bi platforms
Ability to translate technical concepts to business terms
Salesforce is seeking a Customer Success Manager specializing in Tableau/Business Intelligence Solutions to serve as a trusted advisor for customers, ensuring they maximize the value of their Salesforce investment. The ideal candidate should have extensive experience in customer success, strong communication skills, and familiarity with Tableau or similar BI platforms
Job Summary
The Customer Success Manager serves as a trusted advisor and named resource for enterprise customers purchasing the Signature Success Plan.
This role requires deep knowledge of the Tableau platform to provide strategic guidance that drives customer health and maximizes value from Salesforce investments.
Candidates will orchestrate internal resources to increase user adoption, reduce attrition, and ensure timely resolution of high-severity cases.
Matching Summary
Match Score: 85
Salesforce is seeking a Customer Success Manager specializing in Tableau/Business Intelligence Solutions to serve as a trusted advisor for customers, ensuring they maximize the value of their Salesforce investment. The ideal candidate should have extensive experience in customer success, strong communication skills, and familiarity with Tableau or similar BI platforms.
Skills & Requirements
Must-have
7+ years experience in Customer Success or SaaS
Expertise with Tableau or competing BI platforms
Ability to translate technical concepts to business terms
Experience leading cross-functional teams
Knowledge of software development methodologies
Nice-to-have
Salesforce product certifications
Passion for AI and innovation
Strong executive communication skills
Experience with Signature Success Plan
Agentic era workforce transformation interest
Key Requirements
Minimum 7 years work experience
Tableau products or equivalent BI platform experience
Technical Customer Success or Technology Consulting background
Project leadership or Solutions Architecture experience
Exceptional presentation and influence skills at C-level