Patient Services Specialist

ZOLL

Atlanta, GA, US
Base: $22.00 ph; bonus/equity: not specified; bene...
Fully remote
Manage high volume inbound and outbound calls
Follow communication scripts for patient inquiries
Track patients and devices in salesforce
The role provides exceptional guidance and support to patients and families regarding ZOLL Itamar WatchPAT Direct products

Job Summary

  • The role provides exceptional guidance and support to patients and families regarding ZOLL Itamar WatchPAT Direct products.
  • Employees are responsible for managing a large volume of calls, emails, and texts while ensuring prompt resolution of issues.
  • ZOLL is a fast-growing company operating in over 140 countries with a culture that values innovation and an entrepreneurial spirit.

Matching Summary

The role provides exceptional guidance and support to patients and families regarding ZOLL Itamar WatchPAT Direct products.

Salary

Base: $22.00 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive plans available at www.zollbenefits.com

Skills & Requirements

Must-have

  • Manage high volume inbound and outbound calls
  • Follow communication scripts for patient inquiries
  • Track patients and devices in Salesforce

Nice-to-have

  • Self-starter with ability to prioritize workload
  • Excellent written and verbal communication skills
  • Organized approach to handling multiple projects

Key Requirements

  • HS Diploma or equivalent required
  • Basic knowledge of MS Office Suite and Salesforce
  • Data entry accuracy and detail-oriented mindset

Work Rights

Not specified

Tailored Resume

Cover Letter