Senior Renewals Representative, Account Based

AUTODESK CONSTRUCTION CLOUD

North Sydney, Australia
Optimize high-volume renewal cycles
Engage account executives
Close renewals and seat expansions
The Senior Renewals Representative, Account Based leads the optimization of workflows for high-volume renewal cycles, develops and implements strategies for engaging Account Executives (AEs), and provides specialized knowledge and guidance to partners

Job Summary

  • The Senior Renewals Representative, Account Based leads the optimization of workflows for high-volume renewal cycles, develops and implements strategies for engaging Account Executives (AEs), and provides specialized knowledge and guidance to partners.
  • This role is responsible for improving customer satisfaction, sharing advanced insights on churn risks and renewal blockers, and mentoring others in customer-first practices.
  • The Senior Renewal Representative also leads efforts to optimize CRM system usage and develop advanced automation workflows.

Matching Summary

The Senior Renewals Representative, Account Based leads the optimization of workflows for high-volume renewal cycles, develops and implements strategies for engaging Account Executives (AEs), and provides specialized knowledge and guidance to partners.

Skills & Requirements

Must-have

  • Optimize high-volume renewal cycles
  • Engage Account Executives
  • Close renewals and seat expansions
  • Monitor auto-renewal status
  • Interact with customer procurement
  • CRM and renewal tracking systems

Nice-to-have

  • Customer-first practices
  • Strategic analysis skills
  • Cross-functional team leadership
  • Provide specialized guidance to partners

Key Requirements

  • 3+ years experience
  • Bachelor's degree or equivalent experience
  • Experience leading renewal cycles
  • Proven track record closing renewals
  • Experience mentoring others
  • Advanced communication and negotiation skills

Work Rights

Not specified

Tailored Resume

Cover Letter