Talent Pool: Field Specialist (all Genders) Medizinische Großgeräte - Region West
Philips UK
Germany
Base: attractive compensation according to ig-meta...
Fully remote
Field service experience
Medical device knowledge
It and network troubleshooting
You will be responsible for the independent execution of repairs and installations, including remote repairs and Field Change Orders, and will ensure customer satisfaction through professional communication and escalation management
Job Summary
You will be responsible for the independent execution of repairs and installations, including remote repairs and Field Change Orders, and will ensure customer satisfaction through professional communication and escalation management.
The role requires strong IT and network skills for troubleshooting, including connecting third-party systems, and supporting sales and project management with relevant information and customer maintenance.
Philips offers attractive compensation according to IG-Metall, 30 days of annual leave, mobility options like a subsidized Deutschlandticket and leasing possibilities, and comprehensive development opportunities through Philips University.
Matching Summary
You will be responsible for the independent execution of repairs and installations, including remote repairs and Field Change Orders, and will ensure customer satisfaction through professional communication and escalation management.
Salary
Base: attractive compensation according to IG-Metall; Bonus/Equity: Not specified; Benefits: 30 days annual leave, subsidized Deutschlandticket, leasing options, Philips University, Philips Pensionskasse, paid partner time, Philips MyShop discounts, culture initiatives
Skills & Requirements
Must-have
Field service experience
Medical device knowledge
IT and network troubleshooting
Customer satisfaction focus
Remote repair capabilities
Project coordination
Nice-to-have
Radiology environment experience
Radiation protection expertise
Cross-departmental collaboration
Flexibility and travel readiness
Key Requirements
Technical education in MedInformatik/Informatik/Elektrotechnik/Informations-Netzwerktechnik, Medizintechnik or Bio-Medizin