Technical Support Engineer

Nexhealth

Draper, United States
Base: $68,000 - $91,000 usd; bonus/equity: stock o...
On-site
Resolve technical issues
Customer engagement via phone, email, chat
Troubleshoot real-time issues
NexHealth is seeking a Technical Support Engineer to assist customers with technical inquiries and enhance their operational efficiency. This role offers significant opportunities for professional growth in a collaborative, high-growth startup environment focused on improving healthcare experiences

Job Summary

  • NexHealth's mission is to accelerate innovation in healthcare by connecting patients, providers, and developers.
  • As a Technical Support Engineer, you will be on the front lines helping customers resolve technical issues and operate more efficiently.
  • Full Medical, Dental, and Vision (up to 100% covered), Flexible PTO, and High-impact work that directly improves the healthcare experience for millions.

Matching Summary

Match Score: 85

NexHealth is seeking a Technical Support Engineer to assist customers with technical inquiries and enhance their operational efficiency. This role offers significant opportunities for professional growth in a collaborative, high-growth startup environment focused on improving healthcare experiences.

Salary

Base: $68,000 - $91,000 USD; Bonus/Equity: stock options; Benefits: unlimited paid time off, up to 100% coverage on medical, vision and dental insurance

Skills & Requirements

Must-have

  • resolve technical issues
  • customer engagement via phone, email, chat
  • troubleshoot real-time issues
  • SaaS platform configuration
  • partner with internal teams

Nice-to-have

  • creative problem solving
  • team sport mindset
  • strategic consultant for customers
  • continuous learning culture

Key Requirements

  • 3+ years of professional experience
  • BS degree or equivalent experience

Work Rights

Not specified

Tailored Resume

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