McDonald's is seeking a Learning & Development Facilitator based in Mexico City to oversee the delivery of virtual training programs for its U.S. operations. The ideal candidate will have experience in adult education and a background in customer service or hospitality, with a strong focus on communication and facilitation skills
Job Summary
This role serves as a strategic partner to deliver virtual training programs for US restaurant employees and leaders from the Mexico City office.
The position requires adapting sessions in real-time based on participant needs while utilizing best practices in virtual facilitation.
Candidates must be fluent in both Spanish and English with a minimum of two years of adult education or facilitation experience.
Matching Summary
Match Score: 85
McDonald's is seeking a Learning & Development Facilitator based in Mexico City to oversee the delivery of virtual training programs for its U.S. operations. The ideal candidate will have experience in adult education and a background in customer service or hospitality, with a strong focus on communication and facilitation skills.
Skills & Requirements
Must-have
Virtual facilitation techniques
Adult education experience
Bilingual Spanish English fluency
Nice-to-have
QSR operational expertise
Consulting experience
Ambiguous environment adaptability
Key Requirements
High School Diploma or equivalent
2 to 4+ years adult education/facilitation experience