Lloyds Banking Group Customer Support - Lichfield

Scottish Widows (Lloyds)

Lichfield, United Kingdom
Base: £23,580 increasing to £24,255 after 6 months...
12 months customer service experience
Face-to-face customer support
Empathy and adaptability
This role involves providing face-to-face support to customers in Lloyds and Halifax branches, helping them through important financial moments

Job Summary

  • This role involves providing face-to-face support to customers in Lloyds and Halifax branches, helping them through important financial moments.
  • The position offers a clear career progression path within the Group, including opportunities in Digital, Operations, Fraud, and Financial Planning.
  • Employees receive a comprehensive benefits package including up to 15% pension contribution, private medical benefit, and 22 days of holiday.

Matching Summary

This role involves providing face-to-face support to customers in Lloyds and Halifax branches, helping them through important financial moments.

Salary

Base: £23,580 increasing to £24,255 after 6 months; Bonus/Equity: Annual performance-related bonus mentioned; Benefits: Up to 15% pension, private medical, share schemes

Skills & Requirements

Must-have

  • 12 months customer service experience
  • face-to-face customer support
  • empathy and adaptability

Nice-to-have

  • building relationships with customers
  • digital banking confidence
  • collaborative team player

Key Requirements

  • Minimum 12 months customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter