The Procter & Gamble Company is seeking a German Consumer Relations Manager in Bucharest, Romania, to lead and enhance consumer care for their iconic brands. The role emphasizes team leadership, operational excellence, and continuous improvement in consumer relations
Job Summary
Lead, coach, and develop a team of Consumer Relations Specialists, ensuring exceptional service delivery while continuously improving how we serve consumers.
Track team performance, service quality, and key operational metrics to meet or exceed targets.
Partner with cross-functional stakeholders (e.g., Supply Chain, Quality, Brand, Market teams) to resolve issues and enhance end‑to‑end consumer journeys.
Matching Summary
Match Score: 85
The Procter & Gamble Company is seeking a German Consumer Relations Manager in Bucharest, Romania, to lead and enhance consumer care for their iconic brands. The role emphasizes team leadership, operational excellence, and continuous improvement in consumer relations.
Skills & Requirements
Must-have
Lead consumer relations team
Drive process and service enhancements
Analyze consumer feedback and trends
Partner with cross-functional stakeholders
Nice-to-have
People-centric culture
Continuous improvement mindset
Collaborative leadership style
Key Requirements
Excellent verbal and written communication skills in English & German
Bachelor’s degree / Master’s degree
Proven experience in consumer care, customer service, or complaint handling