Lounge Server

BHC

The Cooper, United States
On-site
Curating guest experience
Anticipate guest needs
Forbes 5-star standard
The Lounge Server position at BHC's The Crossing calls for an individual who can create a personalized and elevated guest experience, embodying luxury service standards. Ideal candidates should possess strong knowledge of spirits and upscale service, alongside a flexible schedule and emotional intelligence

Job Summary

  • The Lounge Server is responsible for owning the guest experience end-to-end, ensuring every detail reflects a Forbes 5-Star standard.
  • This role exists to anticipate, personalize, and elevate each interaction, creating a seamless progression from arrival to departure.
  • Resolve issues with grace, urgency, and accountability, ensuring the guest feels heard, valued, and fully cared for.

Matching Summary

Match Score: 85

The Lounge Server position at BHC's The Crossing calls for an individual who can create a personalized and elevated guest experience, embodying luxury service standards. Ideal candidates should possess strong knowledge of spirits and upscale service, alongside a flexible schedule and emotional intelligence.

Skills & Requirements

Must-have

  • curating guest experience
  • anticipate guest needs
  • Forbes 5-Star standard
  • knowledge of beverage program
  • Mediterranean-inspired menu pairings
  • resolve guest concerns
  • adhere to alcohol service regulations

Nice-to-have

  • gracious and articulate service
  • refined precision and genuine warmth
  • conversational tone
  • polished but not rigid service
  • attentive but never intrusive
  • confident, calm, and emotionally aware

Key Requirements

  • Previous experience in upscale bar or lounge service preferred
  • Strong knowledge of spirits, wine, and cocktail culture
  • Ability to communicate with clarity, confidence, and emotional intelligence
  • Professional presence aligned with luxury standards
  • Ability to perform in a fast-paced, high-expectation environment
  • Flexible schedule including evenings, weekends, and holidays
  • Required certifications (food handling, alcohol service)

Work Rights

Not specified

Tailored Resume

Cover Letter