Assistant Store Manager - Melrose, Ma

TD Ameritrade

Melrose, Massachusetts, United States of America
Base: $29.75 - $44.50 usd; bonus/equity: eligible ...
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Lead daily store operations and service objectives
Manage team performance and provide coaching
Deliver consultative financial advice to customers
** TD Ameritrade is seeking an Assistant Store Manager in Melrose, MA, to lead a team in delivering exceptional customer service and achieving sales objectives. The ideal candidate will have leadership experience, strong communication skills, and a background in customer service or sales within the banking sector. **

Job Summary

  • The Assistant Store Manager leads a team to grow customer relationships by delivering personalized convenience, sales, and advice.
  • This role is responsible for driving advice activities, coaching the team on product recommendations, and ensuring exceptional customer experiences.
  • TD offers a competitive total rewards package including base salary, variable compensation, health benefits, and career development opportunities.

Matching Summary

Match Score: 75

** TD Ameritrade is seeking an Assistant Store Manager in Melrose, MA, to lead a team in delivering exceptional customer service and achieving sales objectives. The ideal candidate will have leadership experience, strong communication skills, and a background in customer service or sales within the banking sector. **

Salary

Base: $29.75 - $44.50 USD; Bonus/Equity: Eligible for cash and/or equity incentive awards; Benefits: Health, savings, retirement, PTO, and banking discounts

Skills & Requirements

Must-have

  • Lead daily store operations and service objectives
  • Manage team performance and provide coaching
  • Deliver consultative financial advice to customers
  • Ensure regulatory compliance and risk mitigation
  • Drive sales growth through lead management

Nice-to-have

  • Demonstrated ability to provide legendary customer service
  • Strong verbal and written communication skills
  • Proficiency with Microsoft Office tools
  • Knowledge of local market economic trends
  • Experience in consumer and residential lending

Key Requirements

  • Undergraduate degree or equivalent experience
  • 2+ years experience in customer service or sales
  • Active NMLS registration status required upon hire
  • Supervisory or leadership experience preferred
  • Notary License preferred

Work Rights

Must be eligible for employment with a covered financial institution under federal law standards

Tailored Resume

Cover Letter