KECK SENG HOTEL PTE LTD is seeking a Guest Relations Executive to assist in managing the Front Office department, ensuring guest satisfaction through prompt and professional service. The ideal candidate should have a background in hospitality, relevant experience, and familiarity with key hotel management systems
Job Summary
Assist Senior/Duty Managers in directing and supervising Front Office department activities.
Attend to all guests' queries, feedback, and compliments promptly and professionally.
Assign rooms for arriving guests by checking preferences when the Room Controller is absent.
Matching Summary
Match Score: 75
KECK SENG HOTEL PTE LTD is seeking a Guest Relations Executive to assist in managing the Front Office department, ensuring guest satisfaction through prompt and professional service. The ideal candidate should have a background in hospitality, relevant experience, and familiarity with key hotel management systems.
Skills & Requirements
Must-have
Opera System proficiency
HotSOS System knowledge
Microsoft Office skills
1 year hospitality experience
Nice-to-have
Team player with attention to detail
Excellent customer service communication
Ability to assign rooms independently
Key Requirements
Professional Certificate/NiTEC in Hospitality/Tourism/Hotel Management
At least 1 year of working experience in related field