Customer Service Representative

Dewitt Animal Hospital

Troy, MI, United States
Base: $17.00/ hr.; bonus/equity: not specified; be...
Greet clients and patients
Schedule appointments and manage calls
Assist with check-in/check-out
Greet clients and patients with warmth and professionalism, schedule appointments, and manage phone calls

Job Summary

  • Greet clients and patients with warmth and professionalism, schedule appointments, and manage phone calls.
  • Support the technical team by keeping things running smoothly and help create a calm, welcoming experience for pets and their people.
  • Competitive pay and benefits including PTO, paid sick leave, employee pet care discounts, and 401K with matching.

Matching Summary

Greet clients and patients with warmth and professionalism, schedule appointments, and manage phone calls.

Salary

Base: $17.00/ hr.; Bonus/Equity: Not specified; Benefits: PTO, Paid Sick Leave, Employee Pet Care Discounts, Uniform Allowance, 401K with matching, Medical, Dental and Vision Insurance, Life insurance, Short- and Long-Term Disability, Continuing Education Opportunities

Skills & Requirements

Must-have

  • Greet clients and patients
  • Schedule appointments and manage calls
  • Assist with check-in/check-out
  • Process payments
  • Support technical team
  • Create welcoming experience

Nice-to-have

  • Love animals and people
  • Team player
  • Compassionate
  • Fun-loving crew
  • Positive workplace culture

Key Requirements

  • Customer service experience
  • Veterinary or medical background preferred
  • Reliable and compassionate

Work Rights

Not specified

Tailored Resume

Cover Letter