Luxury Experience Coordinator

Fairmont Chateau Whistler

Whistler, Canada
Starting rate of pyy: $25.55 ph; after 6 months + ...
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Vip arrival experience management
Personal greetings for vips
Recognizing loyalty guests
** Fairmont Chateau Whistler is seeking a Luxury Experience Coordinator to provide exceptional, personalized service to guests, ensuring a memorable luxury arrival experience. This full-time, permanent role requires strong interpersonal skills and a professional demeanor in a high-end hospitality environment. **

Job Summary

  • Providing engaging, sincere, personalized service is one of the ways our Luxury Arrival Experience colleagues are turning moments into special memories for our guests at Fairmont Hotels & Resorts.
  • Lead and manage all aspects of the VIP arrival experience by ensuring all service standards are followed from the point of arrival at the Front Door, porterage and room experience.
  • Subsidized staff accommodation provided, complimentary meal in our staff cafeteria per shift, and access to our Employee Travel Program with discounts at Fairmont & Accor properties worldwide.

Matching Summary

Match Score: 75

** Fairmont Chateau Whistler is seeking a Luxury Experience Coordinator to provide exceptional, personalized service to guests, ensuring a memorable luxury arrival experience. This full-time, permanent role requires strong interpersonal skills and a professional demeanor in a high-end hospitality environment. **

Salary

Starting Rate of Pay: $25.55 per hour; After 6 months and yearly to three years, pay rate increases to $26.20 at three years; Benefits: Subsidized staff accommodation, complimentary meal, Employee Travel Program, Hotel leisure benefits

Skills & Requirements

Must-have

  • VIP arrival experience management
  • personal greetings for VIPs
  • recognizing loyalty guests
  • resolving guest complaints
  • professional presentation
  • luxury mindset in all activities

Nice-to-have

  • engaging sincere personalized service
  • turning moments into special memories
  • connecting with guests
  • warm welcome and sincere goodbye

Key Requirements

  • legally eligible to work in Canada
  • Computer literate in Microsoft Windows applications

Work Rights

Legally eligible to work in Canada

Tailored Resume

Cover Letter