Octopus In Colour Internship - Credit Specialist (sensitive Care)
octopusenergy.nz
London, GB
London living wage (pro rata); not specified; not ...
On-site
Process formal insolvencies
Liaise with external partners
Support vulnerable customers
Octopus Energy's mission is to drive the global renewable revolution and make green energy affordable for all
Job Summary
Octopus Energy's mission is to drive the global renewable revolution and make green energy affordable for all.
The role involves supporting financially vulnerable customers navigating formal debt solutions such as Bankruptcy, DMPs, DROs, and IVAs.
This internship is specifically open to candidates who identify with any Black, Black British, African or Caribbean background to address under-representation in the energy industry.
Matching Summary
Octopus Energy's mission is to drive the global renewable revolution and make green energy affordable for all.
Salary
London Living Wage (pro rata); Not specified; Not specified
Skills & Requirements
Must-have
Process formal insolvencies
Liaise with external partners
Support vulnerable customers
Maintain accurate records
Work with Kraken platform
Nice-to-have
Compassionate and detail-oriented
Empathetic and patient
Emotional resilience
Creative problem-solving
Comfortable in fast-paced environment
Key Requirements
Internship open to Black, Black British, African or Caribbean backgrounds
Must upload a cover letter (max 500 words) instead of CV