Ombudsman Elder Rights Specialist

dac.nc.gov

Unknown, North Carolina, US
$52,592 - $92,036; recruitment range: $55,592 - $6...
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Long term care ombudsman program
Nors next database management
Technical assistance and guidance
** The North Carolina Department of Health and Human Services is seeking an Ombudsman Elder Rights Specialist to manage and oversee the Long Term Care Ombudsman Program's database, provide training, and support to ombudsmen representatives. The position requires experience in customer service, training, and familiarity with database management, focusing on elderly care. **

Job Summary

  • The primary purpose of the Ombudsman Elder Rights Specialist is to compile, record and document data related to the Long Term Ombudsman Program.
  • The OERS will be responsible for the oversight and operation of the Long Term Care Ombudsman Program's database known as NORS Next.
  • The State of North Carolina offers excellent comprehensive benefits, including health insurance, retirement plans, and paid leave.

Matching Summary

Match Score: 75

** The North Carolina Department of Health and Human Services is seeking an Ombudsman Elder Rights Specialist to manage and oversee the Long Term Care Ombudsman Program's database, provide training, and support to ombudsmen representatives. The position requires experience in customer service, training, and familiarity with database management, focusing on elderly care. **

Salary

$52,592 - $92,036; Recruitment Range: $55,592 - $62,600; Benefits: Comprehensive state benefits package

Skills & Requirements

Must-have

  • Long Term Care Ombudsman Program
  • NORS Next database management
  • technical assistance and guidance
  • public contact and support
  • collaborative team environment

Nice-to-have

  • high quality customer service
  • training for large and small groups
  • working with older adults
  • aging network experience

Key Requirements

  • Master's degree and two years related experience OR Bachelor's degree and four years related experience OR equivalent combination of education and experience
  • State of North Carolina employee or layoff candidate eligibility

Work Rights

State of North Carolina employee or layoff candidate

Tailored Resume

Cover Letter