Specialist, Servicenow Platform Operations - Integrations Support

Imspharma Com Ar

Hyderabad, India
Hybrid
Servicenow operational support
Tier 2 and tier 3 support
Service catalog item creation/updates
Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches to tackle global health threats

Job Summary

  • Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches to tackle global health threats.
  • Provide tier 2 and tier 3 operational support for ServiceNow applications, coordinate problem investigations, and collaborate with engineering teams and vendors for updates.
  • Support release management, environment maintenance, testing, and documentation for ServiceNow configurations and developments, staying updated with the latest features and best practices.

Matching Summary

Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches to tackle global health threats.

Skills & Requirements

Must-have

  • ServiceNow operational support
  • Tier 2 and Tier 3 support
  • Service Catalog Item creation/updates
  • Release support and migration
  • Environment management support
  • SDLC and technical documentation

Nice-to-have

  • Agile development methodologies
  • Data-backed approaches
  • Drive innovation and execution
  • Passion for data and insights

Key Requirements

  • 3+ years ServiceNow support experience
  • Bachelor's degree in CS/IT
  • ServiceNow Certified System Admin (CSA)
  • In-depth knowledge of ITIL processes

Work Rights

Not specified

Tailored Resume

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