Drive the evolution of Commercial EMEA Customer Engagement, including applications, integrations, and data flows, in partnership with Product and Platform Owners
Job Summary
Drive the evolution of Commercial EMEA Customer Engagement, including applications, integrations, and data flows, in partnership with Product and Platform Owners.
Apply agentic architecture concepts (e.g., orchestration, event-driven interaction, policy/guardrail design) to enable AI-assisted workflows responsibly within the customer engagement ecosystem.
Partner with engineering and global IT teams to ensure delivery aligns with the target architecture, standards, and principles, while driving reuse through reference architectures and shared assets.
Matching Summary
Drive the evolution of Commercial EMEA Customer Engagement, including applications, integrations, and data flows, in partnership with Product and Platform Owners.
Skills & Requirements
Must-have
Customer Engagement ecosystem evolution
end-to-end architecture design
integration patterns and API-first
CRM SAAS platforms
agentic architecture concepts
Nice-to-have
collaborative mentality
look at the big picture
go deep into technical design
industry forums and analysts engagement
Key Requirements
Master's degree in Computer Science or Bachelor's degree with experience
Demonstrated experience in IT with broad interest
Experience working in or with agile teams
Knowledge of integration patterns, event-driven architectures, and API management