Front Desk Supervisor - Big Sur

Mt. Rainier National Park Lodging

Big Sur, California, United States
Base: $20.00 usd hourly; bonus/equity: not specifi...
Supervise and train front desk staff
Manage guest check-in and check-out
Handle cash balancing and deposits
The Front Desk Supervisor oversees front desk agents and operations while ensuring excellent guest service

Job Summary

  • The Front Desk Supervisor oversees front desk agents and operations while ensuring excellent guest service.
  • The role requires anticipating and addressing guest issues to establish proactive processes for satisfaction.
  • Guest Services is a premier hospitality management company and National Park Service concessionaire founded in 1917.

Matching Summary

The Front Desk Supervisor oversees front desk agents and operations while ensuring excellent guest service.

Salary

Base: $20.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Supervise and train front desk staff
  • Manage guest check-in and check-out
  • Handle cash balancing and deposits
  • Resolve customer complaints effectively
  • Coordinate daily shift briefings
  • Maintain facility safety standards

Nice-to-have

  • Bilingual English and Spanish skills
  • Strong interpersonal communication abilities
  • Ability to work in fast-paced environment
  • Experience with MS Outlook and Excel
  • Proactive problem-solving talent

Key Requirements

  • High School Diploma required
  • Clerical skills including typing and filing
  • Computer proficiency with MS Office suite
  • Ability to lift up to 50 lbs occasionally
  • Physical presence at job site essential

Work Rights

Not specified

Tailored Resume

Cover Letter