Client Service Representative 15h/weeks - Valleyfield (one Year Contract)

CIBC Capital Markets

Valleyfield, Canada
Client engagement
Financial services products knowledge
On-site full-time work
As a Client Service Representative, you will be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and proactively connecting clients with the right team members

Job Summary

  • As a Client Service Representative, you will be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and proactively connecting clients with the right team members.
  • You will be responsible for helping clients manage their accounts and products, focusing on the client experience and making interactions meaningful.
  • CIBC offers a competitive compensation, banking benefit, wellbeing support, and additional offers such as employee and family assistance programs and MomentMakers.

Matching Summary

As a Client Service Representative, you will be the first line of support as clients work towards their financial goals, answering questions, assisting with transactions, and proactively connecting clients with the right team members.

Skills & Requirements

Must-have

  • Client engagement
  • Financial services products knowledge
  • On-site full-time work
  • Mobile banking applications
  • Client issue resolution
  • Transaction services

Nice-to-have

  • Relationship-oriented bank
  • Embrace strengths and ambitions
  • Meaningful impact
  • Goal oriented
  • Passionate about people
  • Love to learn
  • Values matter

Key Requirements

  • Legally eligible to work
  • Valid work or study permit (where applicable)

Work Rights

Not specified

Tailored Resume

Cover Letter