S&s Banking Consultant, Mitchelton Qld, Suncorp Bank
ANZ Bank
Mitchelton, QLD, Australia
Not specified; not specified; benefits include wor...
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Face-to-face customer interaction
Inbound and outbound telephone calls
Everyday banking account processes
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Suncorp Bank is seeking a part-time S&S Banking Consultant in Mitchelton, QLD, to provide exceptional customer service and support through face-to-face interactions and calls. The role focuses on enhancing customer experiences with digital banking tools while adhering to compliance and performance standards.
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Job Summary
The role involves delivering outstanding levels of sales and service supporting customers through face-to-face interactions and inbound and outbound calls.
Suncorp Bank encourages continual learning and adaptation to the latest digital customer engagement tools to help customers transition to a more convenient banking experience.
The position offers exceptional growth potential within a culture of purpose and belonging as part of the ANZ Group.
Matching Summary
Match Score: 75
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Suncorp Bank is seeking a part-time S&S Banking Consultant in Mitchelton, QLD, to provide exceptional customer service and support through face-to-face interactions and calls. The role focuses on enhancing customer experiences with digital banking tools while adhering to compliance and performance standards.
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Salary
Not specified; Not specified; Benefits include work-life balance resources and flexible remote work options
Skills & Requirements
Must-have
Face-to-Face customer interaction
Inbound and outbound telephone calls
Everyday banking account processes
Digital platform education for customers
Compliance with privacy and FSRA requirements
Nice-to-have
Strong NPS outcomes focus
Digital empowerment mindset
Team culture balance across people and risk
Adaptability to latest digital tools
Key Requirements
Ability to demonstrate listening skills and build trust
Knowledge of internal policies and legislative requirements
Commitment to balancing team, customer, risk, and performance outcomes