El Customer Operations Manager

ABB Inc

Zagreb, Croatia
Hybrid
Global customer operations strategy
End of line metrics
Order entry and management processes
You will be empowered to lead, supported to grow, and proud of the impact we create together

Job Summary

  • You will be empowered to lead, supported to grow, and proud of the impact we create together.
  • In this role, you will have the opportunity to developing and deploying global customer operations strategy and processes.
  • Locally, you can count on competitive compensation, career development opportunities, and flexibility and work-life balance.

Matching Summary

You will be empowered to lead, supported to grow, and proud of the impact we create together.

Skills & Requirements

Must-have

  • global customer operations strategy
  • end of line metrics
  • order entry and management processes
  • customer case management program
  • SAP and Salesforce expertise

Nice-to-have

  • driving operational excellence
  • continuous improvement initiatives
  • domestic market operations
  • export business complexity

Key Requirements

  • 4-5+ years of management experience
  • Proven leadership track record
  • Experience managing diverse operational situations
  • Experience managing different stakeholder environments
  • Experience managing domestic and export markets

Work Rights

Not specified

Tailored Resume

Cover Letter