Customer Service Representative/ Veterinary Receptionist
AmeriVet
Not specified; competitive pyy mentioned; performa...
Not specified
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client engagement and support the veterinary team in delivering high-quality care. The role emphasizes exceptional client communication, appointment management, and efficient handling of patient information in a supportive work environment that fosters professional growth
Job Summary
The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
Employees benefit from tailored development programs, mentorship, competitive pay, and comprehensive health and financial benefits.
The role requires managing appointments, triaging inquiries, and maintaining organized records while supporting the medical team's operations.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client engagement and support the veterinary team in delivering high-quality care. The role emphasizes exceptional client communication, appointment management, and efficient handling of patient information in a supportive work environment that fosters professional growth.
Salary
Not specified; Competitive pay mentioned; Performance bonuses available
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and payments
Demonstrate empathy with emotional clients
Nice-to-have
Prior customer service experience preferred
Experience in veterinary or healthcare setting
Strong organizational skills for busy periods
Ability to lift up to 40 pounds
Proficiency with scheduling software
Key Requirements
High school diploma or equivalent work experience
Excellent communication skills required
Basic proficiency with technology and scheduling software