Citiservice Director

Citi Handlowy

Dublin, Ireland
Base: €130,000.00 - €230,000.00; bonus/equity: not...
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Investor services product expertise
Client relationship management
Operational service leadership
** Citi Handlowy is seeking a Citiservice Director in Dublin, responsible for managing complex global Investor Services client relationships and ensuring exceptional operational service. The ideal candidate will have extensive experience in investor services and a proven ability to lead client engagements and drive innovative solutions. **

Job Summary

  • By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
  • This role serves as the Operations relationship lead and trusted advocate for our clients across the Investor Services product suite, including Fund Accounting, Middle Office, Transfer Agency, Trade Settlements, Asset Servicing, Cash/FX, Tax Operations, and Lending.
  • By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.

Matching Summary

Match Score: 75

** Citi Handlowy is seeking a Citiservice Director in Dublin, responsible for managing complex global Investor Services client relationships and ensuring exceptional operational service. The ideal candidate will have extensive experience in investor services and a proven ability to lead client engagements and drive innovative solutions. **

Salary

Base: €130,000.00 - €230,000.00; Bonus/Equity: Not specified; Benefits: Competitive benefits supporting wellbeing

Skills & Requirements

Must-have

  • Investor Services product expertise
  • Client relationship management
  • Operational service leadership
  • Complex issue escalation management
  • Data-driven problem solving
  • AI tool integration for workflows

Nice-to-have

  • High-performance culture cultivation
  • Cross-functional collaboration
  • Adaptability in evolving business areas
  • Senior client engagement facilitation

Key Requirements

  • Broad experience in Investor Services
  • Senior level client relationship management
  • Experience in large matrixed organizations
  • Exceptional communication and presentation skills
  • Strong analytical ability
  • Adaptability in evolving business areas

Work Rights

Not specified

Tailored Resume

Cover Letter