Access Navigator- West Bank Infusion Center - Full Time

Ochsner Health

West Bank, LA, US
Fully remote
2 years experience in appointment scheduling
Proficient with windows-style applications
Effective verbal and written communication skills
Ochsner Health is seeking a full-time Access Navigator to manage referral services and provide customer support in their West Bank Infusion Center. The ideal candidate will possess strong communication skills, experience in customer service or appointment scheduling, and the ability to collaborate effectively with various departments

Job Summary

  • This job is responsible for managing high-end access navigation and referral management services while providing exceptional customer service.
  • The role involves performing direct outreach to targeted patients, scheduling appointments, and coordinating referrals via online work queues.
  • Ochsner Health seeks dedicated employees who are committed to serving, healing, leading, educating, and innovating within the healthcare community.

Matching Summary

Match Score: 85

Ochsner Health is seeking a full-time Access Navigator to manage referral services and provide customer support in their West Bank Infusion Center. The ideal candidate will possess strong communication skills, experience in customer service or appointment scheduling, and the ability to collaborate effectively with various departments.

Skills & Requirements

Must-have

  • 2 years experience in appointment scheduling
  • proficient with Windows-style applications
  • effective verbal and written communication skills

Nice-to-have

  • Bachelor's degree preferred
  • strong interpersonal skills
  • ability to work collaboratively with departments

Key Requirements

  • High School diploma or equivalent required
  • 2 years' experience in appointment scheduling or customer service
  • Proficiency with data entry and retrieval systems

Work Rights

Not specified

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