Airbus Atlantic - Customer Support Manager (all Gender)

KID-Systeme

Rochefort, , France
Hybrid (teleworking options based on eligibility)
Project management in industrial environment
Customer relationship management
Functional management of multi-disciplinary teams
Airbus Atlantic is seeking a Customer Support Manager to join their Rochefort team, focusing on customer service within cabin interiors and pilot seats. The role involves problem-solving, project management, and enhancing customer satisfaction through innovative solutions

Job Summary

  • You will transform customer issues into effective and sustainable solutions within the Cabin Interior & Pilot Seats after-sales service team at the Rochefort site.
  • The company offers a tailored career support with internal mobility, a balanced work-life environment including 6 weeks paid leave, RTT, and teleworking options, as well as attractive financial and social benefits.
  • Airbus Atlantic Rochefort specializes in assembling fuselage elements and manufacturing pilot seats and premium passenger seats for multiple aircraft families, supporting a competitive and sustainable aerospace industry.

Matching Summary

Match Score: 85

Airbus Atlantic is seeking a Customer Support Manager to join their Rochefort team, focusing on customer service within cabin interiors and pilot seats. The role involves problem-solving, project management, and enhancing customer satisfaction through innovative solutions.

Skills & Requirements

Must-have

  • Project management in industrial environment
  • Customer relationship management
  • Functional management of multi-disciplinary teams
  • Proposal and bid preparation
  • Client site visits and cabin inspections
  • English language proficiency B1 minimum

Nice-to-have

  • Autonomy in project software usage
  • Cross-functional collaboration
  • Continuous improvement focus
  • Innovative commercial proposals
  • Sustainable mobility incentives
  • Inclusive and diverse culture

Key Requirements

  • Several years experience in project management
  • English proficiency at B1 level minimum
  • Experience in industrial environment
  • Functional management of multi-disciplinary teams

Work Rights

Not specified

Tailored Resume

Cover Letter