Front Desk Host

Epicurean Atlanta

Naples, FL, US
Not specified; not specified; medical, dental, vis...
**
Exceptional customer service skills
Ability to lift 40 lbs
Process mobile arrivals and payments
** Epicurean Atlanta is seeking a Front Desk Host for their Innovation Hotel in Naples, FL, who embodies enthusiasm and energy while delivering exceptional customer service. The role involves managing front desk operations, concierge services, and creating memorable guest experiences. **

Job Summary

  • The Front Desk Host serves as the first impression of the property by providing a unique, professional, and hospitable arrival and departure experience.
  • This role combines responsibilities for front desk operations, bell services, and concierge duties including escorting guests and managing luggage.
  • Employees receive comprehensive benefits including medical, dental, vision, 401K, paid time off, and free meals for full-service hotel employees.

Matching Summary

Match Score: 75

** Epicurean Atlanta is seeking a Front Desk Host for their Innovation Hotel in Naples, FL, who embodies enthusiasm and energy while delivering exceptional customer service. The role involves managing front desk operations, concierge services, and creating memorable guest experiences. **

Salary

Not specified; Not specified; Medical, Dental, Vision, 401K, PTO, Holiday Pay, Free Meals

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Ability to lift 40 lbs
  • Process mobile arrivals and payments
  • Provide concierge and bell services
  • Maintain guest confidentiality

Nice-to-have

  • Previous hospitality experience preferred
  • Opera PMS experience preferred
  • Engage with high tech amenities
  • Personalize guest interactions using names
  • Navigate remote check-in areas

Key Requirements

  • High School diploma or higher
  • Pass pre-employment background test and drug screen
  • Excellent verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter