Not specified; generous discounts from over 350 re...
Fully remote
Strong experience administering claims under src act
Demonstrated ability in dispute resolution and mediation
Experience coaching and training case managers
This role supports the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988
Job Summary
This role supports the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
You will coach and train team members to deliver a world-class customer experience while ensuring compliance with legislative requirements.
The company offers a diverse culture with flexibility to work from home up to 3 days per week and comprehensive employee benefits.
Matching Summary
This role supports the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
Salary
Not specified; Generous discounts from over 350 retailers; Entitlement to annual company incentive scheme plus salary reviews
Skills & Requirements
Must-have
Strong experience administering claims under SRC Act
Demonstrated ability in dispute resolution and mediation
Experience coaching and training Case Managers
Sound understanding of legislation and case law
Nice-to-have
Motivated self-starter in fast-paced environment
Excellent stakeholder management skills
Commitment to continuous improvement initiatives
Key Requirements
Strong experience in Workers Compensation setting
Proven track record in technical advice provision
Capability to develop and conduct training programs