Base: $20.23 hourly; bonus/equity: not specified; ...
Reservation sales and coordination
Handling guest complaints professionally
Flexible schedule including weekends and holidays
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture
Job Summary
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
The Reservations Agent is responsible for capturing sales from incoming calls, coordinating reservation details, and ensuring guest satisfaction while complying with company policies.
Benefits include medical, dental, and vision insurance, paid time off and holidays, 401k with company matching, complimentary stays worldwide, and subsidized transportation and meals.
Matching Summary
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
Salary
Base: $20.23 hourly; Bonus/Equity: Not specified; Benefits: Medical, dental, vision insurance, paid time off, paid holidays, 401k with company match, complimentary stays, subsidized parking and transit, free meals
Skills & Requirements
Must-have
Reservation sales and coordination
Handling guest complaints professionally
Flexible schedule including weekends and holidays
Fluent English communication
Attention to detail and problem-solving
Processing various reservation types
Using daily operational and sales reports
Nice-to-have
Team-oriented company culture
Ability to work under pressure
Assisting with sales and marketing materials
Supporting group room coordination
Responding to crisis management plans
Key Requirements
Legal work authorization in the United States
Fluent in English
Ability to work morning, afternoon, evening shifts
Experience in customer service
Flexible schedule including weekends and holidays
Work Rights
Must possess legal work authorization in the United States