Motion Automation Intelligence- Customer Service Representative Ii

Genpt

Danvers, MA, United States
Base: not specified; bonus/equity: not specified; ...
Customer order processing
Negotiation skills
Inventory management
The Motion Automation Intelligence- Customer Service Representative II ensures customer expectations are accurately determined and fully met under general supervision

Job Summary

  • The Motion Automation Intelligence- Customer Service Representative II ensures customer expectations are accurately determined and fully met under general supervision.
  • The role involves placing customer orders, negotiating prices, managing inventory, expediting backorders, and supporting less experienced representatives.
  • Motion offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Motion Automation Intelligence- Customer Service Representative II ensures customer expectations are accurately determined and fully met under general supervision.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Healthcare, 401(k), tuition reimbursement, vacation, sick and holiday pay

Skills & Requirements

Must-have

  • Customer order processing
  • Negotiation skills
  • Inventory management
  • Customer relationship building
  • Strong communication skills
  • Multi-tasking and time management
  • Computer proficiency

Nice-to-have

  • Guidance to less experienced staff
  • Problem resolution skills
  • Cost effective shipping determination
  • Handling customer returns
  • Process improvement focus
  • Basic product knowledge
  • Attention to detail

Key Requirements

  • High school diploma or GED
  • 3 to 5 years related experience
  • Strong negotiation skills
  • Excellent communication skills
  • Basic product knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter