Production Support Engineer - Vice President

Citigroup

Pune, Maharashtra, India
Not specified; not specified; not specified
**
12-15 years application support experience
Unix/linux and windows server administration
Oracle sql server database proficiency
** Citigroup is seeking a Production Support Engineer at the Vice President level to manage application support teams, ensuring the stability and performance of business applications. The role requires extensive technical expertise, strong communication skills, and a proactive approach to problem-solving within a hybrid work environment. **

Job Summary

  • This role requires managing one or more apps support teams while providing technical oversight across complex enterprise systems.
  • The successful candidate will handle incidents, problems, and changes at a global level with calm analytical skills during major critical system events.
  • Responsibilities include full people management duties such as hiring, performance evaluation, compensation decisions, and strategic resource planning for the support area.

Matching Summary

Match Score: 75

** Citigroup is seeking a Production Support Engineer at the Vice President level to manage application support teams, ensuring the stability and performance of business applications. The role requires extensive technical expertise, strong communication skills, and a proactive approach to problem-solving within a hybrid work environment. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 12-15 years application support experience
  • UNIX/Linux and Windows server administration
  • Oracle SQL Server database proficiency
  • Python JavaScript scripting automation
  • Incident problem change management global
  • ServiceNow Jira ITSM tool experience
  • Full team management budget planning

Nice-to-have

  • Microservices containerization architecture knowledge
  • RPA tools Automation Anywhere Appian experience
  • Strong assertive communication commanding personality
  • Audit compliance risk assessment awareness
  • Strategic stability initiative championing

Key Requirements

  • Bachelor's degree required Master's preferred
  • 12-15 years progressive application support experience
  • Experience in complex enterprise banking environment
  • Proven people management and leadership capabilities

Work Rights

Not specified

Tailored Resume

Cover Letter